Ace69 Terms and Conditions

1 Introduction

Ace69 (hereinafter referred to as "we", "the platform", or "ace69") provides an online gaming and betting service for players in Bangladesh. These terms and conditions apply to the use of all ace69 services.

By registering on or using ace69, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree, please refrain from using ace69.

Ace69 reserves the right to amend these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

2 Account Register

The following conditions must be met to open an account on ace69:

• Each individual may open only one ace69 account. Multiple accounts are strictly prohibited.
• All information provided during registration must be accurate, complete, and up to date.
• You are responsible for keeping your account password confidential. You must not allow anyone else to access your account.
• Ace69 may request additional documents for identity verification at any time.
• Providing false information during registration may result in account termination and forfeiture of deposited funds.

3 Age & Eligibility

Ace69 is strictly for adults. The following conditions must be met:

• You must be at least 18 years of age to participate on ace69.
• You must not be a resident of any country or region where online gaming is prohibited by law.
• Ace69 may request a copy of a national ID or passport to verify age in cases where there is reasonable suspicion.
• Any account found to belong to a minor will be immediately closed and the deposited funds will not be refunded.

Ace69 is firmly committed to preventing minors from accessing its gaming services. Parents and guardians are urged to ensure that children cannot access ace69.

4 Deposits and Payments

BKash, Nagad, and Rocket can be used for deposits on ace69. The key rules for deposits are:

• The minimum deposit amount is BDT 100.
• Only payment methods registered in your own name may be used for deposits. Payments from third-party accounts are not accepted.
• Funds are credited to your account only after a deposit has been successfully verified.
• You must use the correct reference number when making a deposit, otherwise processing may be delayed.
• Ace69 reserves the right to decline any deposit that appears suspicious.

5 Withdrawal Policy

The following rules apply to withdrawals from ace69:

• The minimum withdrawal amount is BDT 300.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Account verification (KYC) must be completed before submitting a withdrawal request.
• A copy of your ID may be required for your first withdrawal.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Ace69 reserves the right to delay withdrawals by up to 72 hours in cases of suspicious transactions.

Ace69 aims to process all verified withdrawal requests within a minimum of 3 minutes and a maximum of 24 hours.

6 Bonuses & Promotions

Rules governing ace69 bonuses and promotions:

• Each bonus has its own wagering requirement, which is clearly stated before the bonus is claimed.
• The welcome bonus is available to newly registered players only and is applicable once per account.
• If bonus abuse or bonus hunting is detected, ace69 reserves the right to cancel the bonus and suspend the account.
• Ace69 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Each bonus has a specific time limit for meeting its conditions. If the requirements are not fulfilled within that period, the bonus will be automatically cancelled.

7 Fair Play & Gaming Policy

Ace69 is committed to ensuring fair and transparent gaming. To that end:

• All games on ace69 use RNG (Random Number Generator) technology, which is independently audited and certified by a third party.
• The RTP (Return to Player) percentage for each game is publicly disclosed.
• Ace69 never manipulates the outcome of any game.
• Player gaming data is stored securely and is never shared with third parties.

If a player wishes to raise a complaint regarding a game result, please contact the ace69 support team. We take every complaint seriously and investigate it thoroughly.

8 Prohibited Activities

The following activities are strictly prohibited on ace69:

• Creating or operating multiple accounts.
• Using bots, automated software, or artificial intelligence to play games.
• Using ace69 for money laundering or any other illegal financial activity.
• Bonus hunting or abuse of promotions.
• Fraudulent or dishonest conduct toward other players.
• Attempting to hack or carry out a cyber attack on the ace69 system.
• Opening or operating an account using a false identity or fraudulent documents.

9 Responsible Gaming

Ace69 believes gaming is for enjoyment, not addiction. That is why responsible gaming is our top priority:

• Ace69 allows players to set deposit limits, loss limits, and session timers.
• Self-exclusion is available upon request, ranging from 24 hours to a permanent break.
• The ace69 support team may reach out directly if a suspicious gaming pattern is detected.
• Ace69 offers parental control tools to help protect minors.

To learn more about responsible gaming, please visit our Responsible Gaming View the page.

10 Account Suspension and Closure

Ace69 reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of terms and conditions.
• Providing false or incomplete information.
• If fraudulent or deceptive activity is detected.
• If financial activity appears suspicious.
• Involvement in prohibited activities.

Ace69 is not obligated to provide a reason when closing an account. However, if a player believes the decision was made in error, they have the option to appeal to the support team.

11 Privacy and Data Protection

Ace69 is fully committed to protecting the privacy of your personal information:

• Ace69 uses SSL encryption to keep all data secure.
• Your personal information is never sold or transferred to third parties.
• Payment information is stored in accordance with the highest security protocols.
• Ace69 may share information with authorities only when required by law.

For more details about our privacy policy, please visit our Privacy Policy View the page.

12 Right to Modify

Ace69 reserves the right to change, revise, or update these terms and conditions at any time. For significant changes:

• A notice will be posted on the ace69 website.
• Notifications may be sent to your registered email address.
• Continued use of ace69 after any changes have been made will be considered acceptance of the updated terms.

Ace69 always displays the date of the latest revision on this page. We encourage you to check this page regularly.